Privacy Policy

Legado Technology Solutions LLC Last Updated: August 27, 2026

1. Introduction

Legado Technology Solutions LLC ("Legado," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.legado.com), contact us, engage our IT and managed services, or communicate with us by phone, email, or SMS text message.

By using our website or services, or by providing your contact information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: name, company name, mailing address, email address, and phone number

• Communications Data: information you provide when you contact us for support, sales inquiries, or through SMS text messaging

• Service Data: information related to the IT services, network infrastructure, or support we provide to you as a client

• Website Usage Data: IP address, browser type, pages visited, and similar data collected automatically through cookies and similar technologies when you visit our website

• Mobile/SMS Opt-In Data: your mobile phone number and consent status when you opt in to receive text messages from us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and support our IT and managed service offerings

• Respond to your inquiries, requests, and support tickets

• Communicate with you about your account or service issues, including via phone, email, or SMS

• Improve our website and services

• Comply with legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We do not share your personal information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with:

• Service providers who perform functions on our behalf (e.g., hosting, software, or telecom providers necessary to deliver our services), under obligations to protect your data

• Legal authorities, if required to comply with a law, regulation, subpoena, or legal process

• Successors, in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections

SMS/Text Messaging Data

Your phone number and any SMS opt-in/consent data will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of information described above exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties, regardless of purpose.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to provide our services, or as required by law or our internal record-keeping and business needs.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

8. Your Choices and Rights

• SMS Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. You will receive a one-time confirmation, and we will cease sending messages to your number.

• SMS Help: Reply "HELP" to any SMS message, or contact us at support@legado.com, for assistance.

• Access/Correction/Deletion: You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

Message and data rates may apply. Message frequency may vary.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Legado Technology Solutions LLC Queen Creek, Arizona Phone: 480-860-7331 Email: info@legado.com Support: support@legado.com